Unified View of Your
Customer Experience
Respond to customer perceptions faster than ever before!
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10 Billion+
Customer Conversations Analyzed
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1 Million+
Data Insights Extracted
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100+
Enterprise Customers
360° View of Your Customer Perceptions
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Brand Drivers & Equity
Discover and rank your top brand drivers. Score brand equity vis a vis competitors.
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Emerging Trends
Discover emerging trends in your category. Keep your marketing and positioning at par with latest trends
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Customer Beliefs
Discover your customer beliefs.
Strike a chord by talking their language.
Perception Impact Prediction
Understand how change in customer perceptions impact your brand – with the help of Artificial Intelligence.
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Geography Wise Insights
Understand your customer priorities in different geographies
What Our Clients Say?
See why companies use Clootrack to leverage their businesses
How It Works?
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Fetch Customer Conversations
Clootrack obtains conversations online & in private enterprise data.
News
Feedbacks
Blogs
Tickets
Online Discussion
Social Media
Open Text NPS
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Analysis by AI Engine
Proprietary deep learning algorithms, based on proven mathematical models slice & dice the data. Topics, relationships and tone intensities are drilled down to identify patterns, correlations & inferences at multiple levels.
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Insight Discovery
Clootrack cognitively scores and ranks patterns to extract elements that matter. Clootrack is a machine, and so unbiased!
See Your Brand Through The Eyes of Your Customer
Explore Latest Case Studies
Top 5 Customer Experience Insights From Consumer Analysis of Watches
We’ve all had customer experiences that range from awesome to infuriating. Over the last few years, watches have gained significant popularity as a fashion accessory as well as a fitness accessory. Lately, watches are recognized as a status symbol and come with a combination of style and technology. Consumers often choose a watch that gives them the highest utility, and thus consumers’ preferences can be easily observed through their choices. It is found that style, design, and quality have a significant influence on the process of determining preferences. This report aims to help watch manufacturers understand what truly drives a great customer experience.
read moreCustomer Experience of Airport Passengers in Asia – Pre and Post-COVID
Will airport customer experience be affected by COVID-19? Many airport passengers will probably refrain from flying for some time to come, but most of us will come back to an airport at some point. After COVID, airports need to continuously offer new ways to improve customer experience by keeping passengers safe, healthy, socially distanced and reassured overall. In this report, we present the findings on customer experiences that are linked to airport passengers pre and post-covid.
read moreEurope Airports: Key Adoption Drivers Based on Customer Experience – Pre and Post-COVID
Europe airport passengers are looking forward to a great customer experience that offers a seamless and personalized journey. After COVID airports need to continuously adapt to changing requirements of the customers. In this report, we present the findings on passenger preferences that are linked to great customer experience.
read moreCustomer Experience of Airport Passengers in the US – Pre and Post-COVID
Customer experience is essential for airports. In an increasingly competitive market, airports that offer passengers the best customer experience will win over their competitors. COVID-19 is posing far-reaching challenges to US Airports, and their interconnected systems. Nevertheless, in the coming years, the pandemic can accelerate investments in smart technologies and completely reshape US Airports based on changing consumer behavior.
read more